Website Terms and Conditions
HardHats
Last Updated: 18 October 2026
1. Introduction
Welcome to HardHats.
These Terms and Conditions govern your use of the HardHats website (the “Website”), operated by Trades & Labour Ltd, trading as HardHats (“HardHats”, “we”, “us” or “our”).
By accessing or using this Website, you agree to comply with these Terms and Conditions. If you do not agree with them, please stop using the Website.
These terms apply to visitors, prospective customers and anyone accessing the Website for information about our business, products or services.
2. About HardHats and Our Services
HardHats provides technology, services and specialist support to businesses operating within the construction industry, particularly in relation to subcontractor management, payments, onboarding and compliance.
Our products include:
- HardHats Connect: Digital tools supporting subcontractor onboarding and management.
- HardHats Direct: Technology supporting subcontractor payments and associated administrative processes.
- HardHats Protect: Services supporting employment status assessments, compliance and risk management.
Information about these products is provided for general guidance and marketing purposes.
Access to, or use of, any HardHats product or paid service is subject to separate contractual terms agreed with the customer.
Nothing on this Website constitutes an automatic offer to provide services or establishes a professional advisory relationship.
3. Intellectual Property Rights
All content displayed on this Website, including text, graphics, logos, photographs, videos, illustrations, software, designs, downloadable materials and other content, belongs to HardHats or its respective licensors unless otherwise stated.
This material is protected by applicable copyright, trademark and intellectual property laws.
You may access, view and download Website content for your own lawful, personal or internal business reference purposes.
However, you must not reproduce, distribute, modify, republish, commercially exploit or otherwise use our content without prior written permission, except where permitted by law.
The HardHats name, branding, logos and associated product identities must not be used without authorisation.
We reserve the right to take appropriate action against unauthorised use of our intellectual property.
4. Acceptable Use of the Website
You agree to use this Website responsibly and lawfully.
You must not:
- Use the Website for fraudulent, unlawful, abusive or misleading purposes.
- Attempt to gain unauthorised access to our Website, systems, accounts or data.
- Introduce viruses, malicious software or other harmful technologies.
- Copy, scrape or systematically extract Website content without permission, except where permitted by law.
- Interfere with the security, functionality or availability of the Website.
- Misrepresent your identity or submit false information through our forms.
We reserve the right to restrict or suspend access where we reasonably believe these terms have been breached.
5. Information, Guidance and Compliance Content
HardHats publishes information relating to construction industry compliance, subcontractor employment status, the Construction Industry Scheme (CIS), payments and other relevant subjects.
We aim to provide accurate, useful and up-to-date information. However, legislation, HMRC guidance and industry requirements can change.
Content published on this Website, including articles, videos, podcasts, downloadable resources and case studies, is intended for general information only.
It should not be treated as legal, tax, financial or professional advice tailored to your individual circumstances.
Every business operates differently, and the correct approach to subcontractor management or compliance will depend on its specific arrangements.
You should obtain appropriate professional advice before making decisions based on Website content.
Nothing in this section limits any professional responsibilities or contractual obligations HardHats may separately owe to customers receiving its services.
6. HardHats Products and External Platforms
Certain features of the Website may direct users to separate applications, portals or third-party platforms, including login systems associated with HardHats products.
These platforms may be subject to additional terms of use, privacy notices and security requirements.
Access to HardHats Connect, HardHats Direct or HardHats Protect does not automatically arise from visiting this Website.
Product functionality, availability, eligibility and pricing may change from time to time.
Where a separate service agreement has been entered into, that agreement will govern the provision of the relevant services.
7. External Links and Third-Party Content
Our Website may contain links to external websites, including social media platforms, video hosting services, industry resources and third-party service providers.
These websites are operated independently and may have their own terms, privacy policies and practices.
HardHats does not control external websites and is not responsible for their availability, accuracy, security or content.
The inclusion of a link does not necessarily indicate our endorsement of the organisation, product or service concerned.
We recommend reviewing the relevant terms and privacy policies before using third-party websites.
8. Videos, Podcasts and Educational Resources
HardHats may publish videos, interviews, podcasts, educational resources and other media through the Website.
These materials are intended to inform, educate and share industry knowledge.
Opinions expressed by guests, interviewees or external contributors are their own and do not necessarily represent the views of HardHats.
Unless otherwise stated, Website media content remains the intellectual property of HardHats or its respective rights holders.
You may share links to publicly available content, but you must not reproduce, edit, redistribute or commercially exploit the underlying material without appropriate permission.
9. Case Studies and Testimonials
Our Website may feature customer success stories, testimonials and examples of work undertaken by HardHats.
These materials are provided to demonstrate our experience and the outcomes achieved in particular circumstances.
Results may vary depending on the customer’s business, working arrangements, available evidence, regulatory circumstances and other relevant factors.
Case studies and testimonials should not be interpreted as guarantees that similar results will be achieved for other customers.
Where necessary, client information may be anonymised to protect confidentiality.
10. Contact Forms and Information Submitted
When you submit an enquiry, request a callback, download a resource or complete a form through the Website, you agree to provide information that is accurate and relevant.
Information submitted may be used to respond to your enquiry, assess your requirements or communicate with you in accordance with our Privacy Policy.
Submitting a form does not establish a contractual relationship with HardHats or guarantee acceptance as a customer.
You should avoid submitting confidential, sensitive or unnecessary personal information through general enquiry forms unless specifically requested through an appropriate secure process.
11. Privacy and Cookies
We take the protection of personal information seriously.
Our collection, use and handling of personal data is explained in our Privacy Policy, which should be read alongside these Terms and Conditions.
Our Website may use cookies and similar technologies to support essential functionality, understand Website performance and, where permitted, improve our marketing activities.
Where consent is legally required, we will seek it before using the relevant non-essential technologies.
12. Website Availability and Security
We make reasonable efforts to keep the Website accessible, secure and functioning correctly.
However, we cannot guarantee that the Website will always be available, uninterrupted or free from technical errors.
Access may occasionally be restricted due to maintenance, updates, technical issues or circumstances outside our reasonable control.
Although we take reasonable security precautions, we cannot guarantee that the Website will be completely free from viruses or other harmful components.
Users should maintain appropriate security protections on their own devices and systems.
We reserve the right to modify, suspend or discontinue Website features where reasonably necessary.
13. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or restricted.
Subject to the above and to applicable law, HardHats will not be responsible for losses arising solely from reliance on general Website information without obtaining appropriate advice for the circumstances.
To the extent permitted by law, we exclude liability for indirect or consequential losses arising from use of, or inability to access, the Website.
We do not seek to exclude liability for our own negligence or breach of duty where doing so would be unlawful or unreasonable.
These limitations relate to use of the public Website and do not override any rights, remedies or responsibilities established under a separate HardHats service agreement.
14. Changes to Website Content and Terms
We may update the Website, its content and these Terms and Conditions periodically.
Any revised terms will be published on this page, together with an updated revision date.
Changes will generally take effect from publication and apply to subsequent use of the Website.
We recommend reviewing this page occasionally to stay informed of any changes.
15. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales.
Subject to any mandatory legal rights that apply, disputes arising in connection with these terms or use of the Website will be subject to the jurisdiction of the courts of England and Wales.
If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us using the details below.
Company Name: TRADES & LABOUR LTD
Trading Name: HardHats
Registered Address: C/O Azets Carnac Place, Cams Hall Estate, Fareham, United Kingdom, PO16 8UY
Company Registration Number: 09258845
Email: Info@hardhats.co.uk
Telephone: 0203 146 2188
Website: https://hardhats.co.uk/